About Ngyami

Ngyami, (the secured area) welcomes you to the kingdom of Bhutan where your travel meets satisfaction. We at ngyami aims to provide exciting tour packages to our guests relating to the country’s culture and tradition which will be an overwhelming and soul stirring vacation.  The newly launched Ngyami tour agency under the Authority of Tourism Council of Bhutan and Ministry of Trade and Industries will now provide the most convenient support accompanied by certified travel guides in order to savor the best in your travel to the Kingdom of Bhutan.

Ngyami tour agency helps in arranging exciting and satisfying Bhutanese holidays. We have the fundamentals of serving the traveling individuals, groups, and incentive tours etc., especially those who have discerning passion to see the in-depth of Bhutan. Ngyami as a friend can give you the insider tips to help you have a unique and memorable experience. We at ngyami serves as your one stop shop to different tour packages and make planning your vacation easy, fun and affordable.

Our Commitment

  • Quality Service

All correspondence will receive a response within 48 hours (by email or fax). In most cases, you can expect to receive a response within 24 hours. We attempt to meet your requirements

  • High Level of Customer Servicing

All our travel partners’ clients have access to our 24-hour Customer Service Hotline when traveling in Bhutan. If they have any difficulties or requirements, they can contact our staff on the telephone for immediate attention.

  • Customer Service Unit

All our guests will have access to our designated team on 24-hour a day, 7 days a week basis via their mobile numbers. They are trained to handle and resolve any guest complaint immediately.

  • Relationship Management

We are geared towards achieving customer service and agent satisfaction. Our practice of multi-level relationship with our partners starts from the Sales & Marketing team to the Reservations & Customer Service Unit right down to the Accounts Department. All our partners have access to the person who is responsible for their account.

 

TASHI DELEK!

Gem Dorji

CEO 

NGYAMI Tours & Travel